You’re already using Microsoft Teams to meet, chat and collaborate, but your distributed team members can’t make or receive calls from customers without using their personal cell phone plans. You’ve looked at Teams Phone, but it only comes in two sizes and neither of them fits your needs or your budget. Or, perhaps you’ve got a PBX and a calling plan you like, and you just want to extend it to your distributed team members. We connect Microsoft Teams to the rest of the world using state-of-the-practice technology that ensures safe, flexible and reliable voice communications at lower cost than big tech.
What is it?
Our Managed SBC Service for Microsoft Teams connects Microsoft Teams to your on-premise or cloud PBX phone system using Direct Routing, or we can provide you direct PSTN access, allowing your users to make and receive calls on any device using Microsoft Teams, without the hassle of adding hardware and software. This brings all your Microsoft Teams users and your customers into a single integrated collaboration platform to talk, chat and share video across all devices. Easy to use, integrated and cost-effective.
Why use it?
• Connect to the PSTN Trunk and avoid the high cost and regional limitations of Microsoft Teams calling plans.
• Interoperability with existing phone systems, numbers and facilities. No disruption in service. Call center and compliance features stay as they are.
• A simple, flexible monthly subscription solution that can be delivered to all, or only some of your users.
- Keep your existing phone system with all the features you rely on.
- No hardware or software to install.
- Only need to enable the solution for users and groups that need it
- Can be deployed in matter of hours across the globe.
- Global infrastructure in Microsoft Azure
- Around the clock monitoring and support
- Enterprise grade encryption and security built-in
- Low risk, non-disruptive, cost effective.
- Reduce the number of applications needed for users.
- Increase working flexibility and efficiency – majority workers will be working remotely in 2021.
- Lower support cost and higher productivity.
- Making Microsoft Teams integrate with your current voice infrastructure.
- Use your current PSTN connectivity without any interruption.